FAQ & Policies

PDF Patterns

The patterns you are purchasing are a digital file (pdf format). You will be directed to a new screen with download link after payment.

The digital pattern arrives in a .zip format. The digital pattern contains multiple pdf files: the instructions, the print-at-home tiled version of pattern pieces (prints on US letter or A4 sized paper), and the 36 inch wide format version.

All digital patterns contain a printing table in the instructions for the print-at-home version allowing you to only print the pages necessary for the variation you are making.

Make sure to check the 2″ x 2″ test square on the pattern pieces when printing.

All patterns will require Adobe Reader and will arrive to you via email. You will have 3 tries to download the pattern before the link expires. Make sure to save the file to your hard drive, tablet, or smartphone.

All patterns are designed for a C-cup size.

Refund Policy

I am unable to offer refunds or cancellations, due to the fact that they are instant downloads and copyrighted.

Taxes

For U.S. residents only if you live in Idaho you will be charged the 6% sales tax since KZJO’STUDIO is based in Idaho

The prices in the shop do not include the EU VAT taxes. They will be added on top of the pdf pattern purchase price at checkout according to the VAT regulations and participating EU countries.

I want you to always love your pattern so feel free to contact me with any issues. For any questions, comments, or if you just want to share your KZJO’STUDIO creations with me, contact me via email.

2 thoughts on “FAQ & Policies

  1. On Facebook I saw this

    “Genavieve” Tank Dress
    Sold by Kzjostudio
    $7.80 ($13.00)

    When I clinked the link, and added to shopping cart on the website, the price was $13.00. I am still going to buy the pattern because I think it is cute, but I would like a refund of the price difference. If the $7.80 was a sale price please change your Facebook listing so you don’t mislead other people.

    Thanks

    1. Hi, Sharon! I will get you the refund, those prices were from the Memorial Day sale. Sorry for the confusion! Thanks for letting me know. Enjoy your pattern!
      KZ

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